Support
Cybertec Schönig & Schönig GmbH is a company providing professional support for PostgreSQL. We have been in PostgreSQL support business for many years and we know how to deal with PostgreSQL related issues in a professional way.
Official PostgreSQL Support
Cybertec provides 24x7 support for the official PostgreSQL distribution. Our highly qualified staff is available round the clock and can help whenever it is necessary.
The following table contains a list of predefined support packages.
| SUPPORT | BASIC PostgreSQL | ADVANCED PostgreSQL | PROFESSIONAL PostgreSQL |
|---|---|---|---|
| Number of servers1 | 2 | 3–5 | 6–10 |
| Price per year | € 3.500,- | € 4.750,- | € 9.000,- |
| Support units | unlimited | unlimited | unlimited |
| E-mail support | yes | yes | yes |
| Phone support | – | yes | yes |
| Support times | 9.00–17.00 CET, Monday — Friday | 9.00–17.00 CET, Monday — Friday | 24x7 |
| Bugfixing | – | yes | yes |
| Automated updates | – | yes | yes |
Test offers
Click to test our support packages and buy 10 hours time budget.
On-Site service
You want on site services for a fixed price?
We offer support packages at fixed rates starting with 10 hour time budgets.
